Client Hub

Aftercare Details

WHEN BEGINNING A NEW SKIN CARE JOURNEY CONSISTENCY AND PROPER AFTER CARE IS KEY

LIFESTYLE ADJUSTMENTS

DURING THE CORRECTION PHASE, IT IS RECOMMENDED TO TEMPORARILY LIMIT

DAIRY AND HEAVY SUGARS, AS THEY OFTEN CONTRIBUTE TO INFLAMMATION AND HORMONAL IMBALANCES WITHIN THE SKIN

HOMECARE COMMITMENT

RESULTS ARE NOT CREATED IN THE TREATMENT ROOM ALONE. DAILY HOMECARE, MORNING AND NIGHT IS ESSENTIAL FOR ACCELERATING THE PROGRESS.

AFTERCARE PROCESS

AFTER COMPLETING YOUR AFTERCARE PERIOD, YOU WILL BEGIN YOUR STRUCTURED DAILY ROUTINE USING THE PRESCRIBED PRODUCTS. REFER TO THE PRODUCT USE PAGE FOR SUPPORT

ONGOING SUPPORT

AFTER YOUR APPT YOU MAY HAVE QUESTIONS, THE BEST WAY TO CONTACT US IS VIA EMAIL OR WIX TEXT APP TO ANSWER ANY QUESTIONS. PLEASE SEE CONTACT PAGE TO DOWNLOAD THE WIX TEXT APP

* Please note: reactions such as dryness ,irritation or temporary hyperpigmentation can occur, this is often considered normal as the skin adjust and renews, however if symptoms persist 5-7 days or worsen please reach out for guidance.

Client Handbook

How to Reschedule

1.VAGARO IS THE BOOKING SITE...GO TO THE SITE

2. LOG IN AND LOCATE THE EXISTING APPT

3.SELECT CHANGE/MODIFY THE APPT.
* you will receive confirmation

if you are receiving error message and you are before the 24hr cut off time, Cancel the appt first then proceed with booking a new one under either "CLIENT RESCHEDULE, MEMBERSHIP OR ACNE PROGRAM

if original appointment is not canceled, you will still be held responsible for it and may be charged accordingly.

How to Cancel

1.LOCATE THE APPOINTMENT

2. SELECT CANCEL APPOINTMENT

once canceled you can book a new spot whenever your ready.
+CLIENTS IF YOU ARE ATTEMPTING TO RESCHEDULE OR CANCEL AND RECEIVE A MESSAGE TO CALL THE OFFICE.: WE ASK CLIENTS TO KINDLY DISREGARD THAT MESSAGE, AS THIS IS A VAGARO GENERATED MESSAGE THAT DOES NOT APPLY TO OUR POLICY. If the system is not allowing you to cancel at all it means you are outside of the 24hr window: Deposits are forfeited and the $50 fee is charged

BOOK or CANCEL

Get Support

TEXT/COMMUNICATE: For the best way to contact me Download the Spaces by Wix app USE JOIN CODE

POST TREATMENT SUPPORT: Please read over the handbook, if further assistance is needed send questions and photos through the wix app

REVIEW AFTERCARE HANDBOOK: this handbook not only provides aftercare instructions but how to use all products collectively together, how to manage skin if irritation occurs and how to prep for your next appt. Click GET STARTED button under Aftercare.

How to Flow

LATE POLICIES: I allow 15 min grace period for all appointments, do not stress about reaching outI typically contact you to check in and confirm arrival status.I make the effort to contact you before any appointment is canceled or subject to a fee.*Please note your appointment time may be shortened to remain on schedule for my following clients.
REVIEW AFTERCARE HANDBOOK: this provides not only aftercare instructions but how to use al products collectively together, how to manage skin if irritation occurs and how to prep for your next appt
NO SHOWS POLICY: No shows are taken seriously , Failure to attend your appt without communication will result in being unable to book future appts.
RETURNING CLIENTS: Clients who have not seen Che' at all or in 2 years time will be considered a NEW CLIENT

TEXTING APP